You arrive at home after a long day and you rush to prepare food. You turn-on the burner but oups !, you realize that you activated the wrong burner. You feel frustrated and tell yourself “I should have paid more attention”. If it is a new stove, you might tell to yourself “I should have look at the instructions”. Some might even blame themselves for this error.
Entries categorized as ‘Paul M. Fitts’
Human Error Part 2: Management Error
July 28, 2007 · 1 Comment
Categories: Alphonses Chapanis · Cognitive Egonomics · Cognitive Engineering · HCI · Human Computer Interaction · Human Errors · Human Factors · James Reason · Paul M. Fitts · User Experience