The catch-22
The levels at which impacts of change are major are not understood while the levels at which impacts are minor are easily understood.
Why?
Entries categorized as ‘Jens Rasmussen’
Change Management : A Catch-22
September 5, 2007 · 3 Comments
Categories: Change Management · Cognitive Egonomics · Cognitive Engineering · Don Norman · HCI · Human Computer Interaction · Interaction Design · Jens Rasmussen · Usability · User Experience
