Last year, the government of Quebec asked Cognitive Group to do a heuristic evaluation (expert evaluating usability with a list of usability heuristics) and usability testing of their web portal. First, heuristic evaluation is not reliable because:
Entries categorized as ‘Jacob Nielsen’
The Mechanics of Politics in IT: Part 1
March 13, 2008 · 1 Comment
Categories: Cognitive Egonomics · Cognitive Engineering · Don Norman · Gallileo · HCI · Human Computer Interaction · Human Factors · Interaction Design · Jacob Nielsen · User Experience · cognitive group
Tagged: Design decision, Heuristic Evaluation, Usability
10 things to do for the success of your web site – the practitioner view
December 1, 2007 · 8 Comments
1. Know what is important. 1. Bring users to your site, 2. Ensure usefulness and usability, 3. Maximize trust. You will make much more money trying to bring users to your site and ensuring good usability than trying to have beautiful flash and look. Most users care only about finding rapidly what they are looking for and achieving their goals. They don’t care (more…)
Categories: Cognitive Egonomics · Cognitive Engineering · HCI · Human Computer Interaction · Human Factors · Interaction Design · Jacob Nielsen · SEO · Thomas Tullis · Usability · User Experience · Web usability · cognitive group
Tagged: Jacob Nielsen, Usability, Web Design
