Newton observed the apple falling and devised the law of gravity; the telescope permitted Galileo to observe planetary motions and devise new conception of the solar system; Einstein following observations from Michelson-Morley devised the theory of relativity. Today, experimentations became more costly and take longer time. Scientific evolution has slowed down by longer time to gain results from experimentation. Nowadays, complex experimental apparatuses take years to build and require large investments.

Technological innovation follows a similar path.

“The Wright brothers built and tested a series of kite and glider designs from 1900 to 1902 before attempting to build a powered design. The gliders worked, but not as well as the Wrights had expected based on the experiments and writings of their 19th century predecessors. Their first glider, launched in 1900, had only about half the lift they anticipated. Their second glider, built the following year, performed even more poorly. Rather than giving up, the Wrights constructed their own wind tunnel and created a number of sophisticated devices to measure lift and drag on the 200 wing designs they tested. As a result, the Wrights corrected earlier mistakes in calculations regarding drag and lift, though they missed the effect of Reynolds number (known since 1883), which would have given them an even bigger advantage. Their testing and calculating produced a third glider design, which they flew in 1902. It performed far better than the previous models.”

Their wind tunnel permitted a series of rapid trial and errors that would have taken them years to achieve. The Silicon Valley is a land of rapid trial and errors. There are hundreds of new start-ups with young entrepreneurs willing to try new ideas. Time between new ideas and commercial products is short. High concentration of VC, University and high-tech companies render the whole region as the equivalent of the wind tunnel for the Wright Brothers.

The essence of innovations is observation. The essence of observation is experimentation. So to increase innovation capacity, it is essential to devise new ways to shorten the time of experimentation. That being a wind tunnel or new way to finance start-up.

For more on innovation in information technology, see sketching user interface for a way to shorten time in experimentation.

Over the years they have been consistently wrong:

- They recommended IT managers to choose OS2 over windows

- In September 2001 they recommended that companies using Microsoft IIS for web hosting should switch to alternative products in light of increasing Internet worm attacks

- In October 2006, Gartner issued a statement that they believed Apple Computer should abandon its hardware business and instead license it to alternative PC manufacturers, such as Dell.

When I read their analysis, it gave me the impression they view technology like accountants that check only the cost but omit the benefit.

On the iPhone, Gartner said in InformationWeeks several obstacles stand in the way of its fitting into the enterprise:

1. Lack of support from major mobile device management suites and mobile security suites
2. Lack of support from major business mobile e-mail solution providers
3. The operating system platform isn’t licensed to alternative hardware suppliers so there are no backup hardware suppliers
4. Feature deficiencies, such as no removable battery, which could increase the need for support
5. At this point, it’s only available from one US operator
6. It’s an unproven device from a vendor that’s never built an enterprise-class phone or mobile device
7. A high price estimated at $500
8. A clear statement from Apple that it’s focussed on consumer, not enterprise, business

In my view, these objections are biased :

- Point 1,2,6. Lack of support or unknown or unproven device: It is a new device! It has always been the case for new device. Early adopters and innovators will go forward while followers will wait and see. Some corporations such as Goggle, Apple, Intuit, Cirque du Soleil are innovators. If we were to follow this logic, there would not be any innovations in America.

- Point 3. The operating system of Blackberry wasn’t licensed to any alternative hardware up to 6 months ago. Why is it a problem for Apple and not for RIM?

- Point 4. Removable batteries. This is new battery technology and Apple has reason to design this way. So you have to wait and see if it is a good system design choice.

- Point 5. Only in US. It is a problem for only those traveling a lot around the world.

- Point 7. High price. For what it does, it is a computer, phone camera, and ipod, it is not bad.

- Point 8. Yes Apple focuses on the customer but many products designed for large audience have their place in corporations (word, excel, ….) . Why is it a problem?