You arrive at home after a long day and you rush to prepare food. You turn-on the burner but oups !, you realize that you activated the wrong burner. You feel frustrated and tell yourself “I should have paid more attention”. If it is a new stove, you might tell to yourself “I should have look at the instructions”. Some might even blame themselves for this error.
Entries categorized as ‘Alphonses Chapanis’
Human Error Part 2: Management Error
July 28, 2007 · 1 Comment
Categories: Alphonses Chapanis · Cognitive Egonomics · Cognitive Engineering · HCI · Human Computer Interaction · Human Errors · Human Factors · James Reason · Paul M. Fitts · User Experience
