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Monthly Archives: September 2007

Change Management : A Catch-22

Posted on September 5, 2007 by Francois Aubin

4

The catch-22

The levels at which impacts of change are major are not understood while the levels at which impacts are minor are easily understood.

Why?

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Posted in Change Management, Cognitive Egonomics, Cognitive Engineering, Don Norman, HCI, Human Computer Interaction, Interaction Design, Jens Rasmussen, Usability, User Experience | 4 Replies

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